Building a better way to work collaboratively
Autodesk is an incredibly innovative and collaborative company, with a global network of over 8,000 employees. While they have extensive support for video conferencing, it simply doesn't cut it when you are working as a team to map out a customer's journey on a wall. What they needed was a tool that could allow them to work online in real-time, analysing a customer's journey while they were thousands of miles apart.
We worked with the User Experience Design team to build Atlas - an interactive web-based Customer Experience Journey Mapping tool. Teams can now work simultaneously to quickly create maps with simple drag-and-drop tools that can be annotated, shared, and published on a company-wide network. Best of all, the tool is now available to the general public and can be used by anyone in the field.